
From Salesforce drama to the yr of generative AI

Apologies to the Grateful Useless, however what a protracted, unusual yr it’s been in 2023 enterprise tech information. It started with a ton of Salesforce drama and finally obtained taken over by generative AI and ChatGPT, which appeared to return out of nowhere to utterly dominate the information cycle this yr.
However though AI clearly influenced a lot of the information, and even my very own protection, there was nonetheless a ton of different enterprise tales that made the information this yr.
The rise of generative AI within the enterprise
It could be not possible to debate this yr’s information cycle with out speaking concerning the affect of generative AI. When OpenAI launched ChatGPT on the finish of final yr, it might have been not possible to grasp the affect it might have on enterprise software program within the coming months. But it has the potential to be truly transformative, altering the best way we work together with software program, and maybe represents the largest change to UX (person expertise) design since point-and-click.
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